Meet Our Team
Meet the experienced and friendly staff who make Heinsight Eyecare a proud provider of vision care products and services in Milford.
With 22 years of optical experience, Office Manager Amy is not only essential to Heinsight Eyecare’s day-to-day operations, she’s also an Optician who makes it her mission to ensure patients look, see, and feel their best.
“Being a part of Heinsight for over 15 years has given me the opportunity to watch families expand and children grow up through the years,” says Amy. “It makes me feel like I’m part of their family! That is just one of the many reasons this is more than a job, it’s about connecting and creating these experiences.”
Originally from Wolverine Lake, MI, Amy spends her time fishing in the backyard, heading north to go quad riding on the trails of Gladwin, and making memories with the four children she shares with her husband of more than 10 years.
As a certified Optician for more than 30 years, Julie is committed to giving each patient personalized service and making sure they love their glasses and experience at Heinsight Eyecare.
“I love staying informed of the latest styles and technology in the world of optometry to be able to best take care of our patients,” says Julie. “I also look forward to coming to work each day because we have the best patients – it’s like a family and friends get together!”
Originally from Bay City, MI, Julie cherishes her time with family and friends. Along with her husband, they have four grown children so they enjoy staying active outdoors biking, walking, and playing tennis as well as traveling.
As an Optician/Eyewear Specialist, Kim plays a key role in our patients care and experience by assembling a lens and frame solution that meets the highest standards of quality and vision that you have come to expect at Heinsight Eyecare.
“I love the rapport I am able to build with our patients, because to us, they are family,” Kim says. “Nothing puts a bigger smile on my face than seeing a young patient excited to put on glasses for the first time!”
Originally from Canton, MI, Kim has been in optometry for more than two decades. When not working, she enjoys a health-driven lifestyle that includes working out, cooking healthy food, biking and golfing. She also values spending time with her family and her fur baby, Marley.
Front Desk/Patient Care Coordinator
As a Front Desk/Patient Care Coordinator, Lexi is one of the first faces and voices you encounter at Heinsight Eyecare. Whether it’s a question, an appointment that needs scheduling, glasses to be picked up, or just a friendly welcome, she’s ready to help.
“First time walking through the door at Heinsight I knew this was a place that cared for their patients and employees. Being accepted to join this team has been life changing. The staff as well as the patients are like family and I am blessed to learn, grow, and build a community here.”
Originally from Clarkston, MI, Lexi enjoys spending time with friends and family, painting, reading, and doing any outdoor activities!
Optical Technician/Optical Assistant
As Heinsight’s Optical Technician and assistant, Saphire brings her diverse experience as an optical technician, biller, and receptionist to help patients on their initial eye exams, deal with insurance questions, and so much more.
“I really value being able to learn new things each day here whether it’s from our doctors, the Care Team, or our patients,” says Saphire. “Going into my second year in the eye care field, I’m confident in and grateful for the knowledge I now have in a variety of topics – and to be able to share that with our patients!”
Originally from Flint, MI, Saphire is the oldest of six children who enjoys hiking and playing video games in her spare time.
As Heinsight Eyecare’s go-to specialist for anything insurance or billing related, Cyndi brings more than 20 years of experience in administration and the optical business. Her broad range of skills means she’s an asset behind the scenes with billing and office administration as well as in office greeting customers or assisting in exam rooms.
“It sounds crazy but I love billing! It has always been my favorite,” says Cyndi. “I am very lucky to have the opportunity to do what I love.”
Originally from Brighton, MI, Cyndi enjoys reading, fostering animals for her friend’s rescue, and hiking.