Meet Our Team

Meet the experienced and friendly staff who make Heinsight Eyecare a proud provider of vision care products and services in Milford.

Amy
Office Manager/Optician

With 22 years of optical experience, Office Manager Amy is not only essential to Heinsight Eyecare’s day-to-day operations, she’s also an Optician who makes it her mission to ensure patients look, see, and feel their best.

“Being a part of Heinsight for over 15 years has given me the opportunity to watch families expand and children grow up through the years,” says Amy. “It makes me feel like I’m part of their family! That is just one of the many reasons this is more than a job, it’s about connecting and creating these experiences.”

Originally from Wolverine Lake, MI, Amy spends her time fishing in the backyard, heading north to go quad riding on the trails of Gladwin, and making memories with the four children she shares with her husband of more than 10 years.

Kim
Optician/Eyewear Specialist

As an Optician/Eyewear Specialist, Kim plays a key role in our patients care and experience by assembling a lens and frame solution that meets the highest standards of quality and vision that you have come to expect at Heinsight Eyecare.

“I love the rapport I am able to build with our patients, because to us, they are family,” Kim says. “Nothing puts a bigger smile on my face than seeing a young patient excited to put on glasses for the first time!”

Originally from Canton, MI, Kim has been in optometry for more than two decades. When not working, she enjoys a health-driven lifestyle that includes working out, cooking healthy food, biking and golfing. She also values spending time with her family and her fur baby, Marley.

Kelsey
Optician/Eyewear Consultant

Saphire
Lead Optical Technician/Optical Assistant

As Heinsight’s Optical Technician and assistant, Saphire brings her diverse experience as an optical technician, biller, and receptionist to help patients on their initial eye exams, deal with insurance questions, and so much more.

“I really value being able to learn new things each day here whether it’s from our doctors, the Care Team, or our patients,” says Saphire. “Going into my fifth year in the eye care field, I’m confident in and grateful for the knowledge I now have in a variety of topics – and to be able to share that with our patients!”

Originally from Flint, MI, Saphire is the oldest of six children who enjoys hiking and playing video games in her spare time.

Sandy
Patient Care Coordinator

You’re sure to love Sandy if you get a chance to talk to her. Sandy is the backbone of our patient care team. She is friendly, organized, professional and considerate. No matter what your needs at the front desk, Sandy will get it done!

Originally from Sterling Heights, MI, Sandy enjoys kayaking, hiking, gardening, and crafts.

Audrey
Patient Care Coordinator

As a Front Desk/Patient Care Coordinator, Audrey is one of the first faces and voices you encounter at Heinsight Eyecare. Whether it’s a question, an appointment that needs scheduling, glasses to be picked up, or just a friendly welcome, she’s ready to help.

Originally from Highland, MI, Audrey enjoys baking, karaoke, and spending time with her best friend, Nora.

Beth
Optometric Tech

Beth has many years of experience in healthcare, starting in the optical field in 1998. Beth joined Heinsight Eyecare in 2024, and we have enjoyed having her in our optical and now as one of our optical techs. Her knowledge and experience has been very beneficial in serving our patients.

Beth is originally from down river, Allen Park area. She now lives in Holly and enjoys spending time with her husband, Dave and their Akita, Lincoln. She loves reading books, watching scary movies and shopping with her friends.

Cyndi
Insurance Biller

As Heinsight Eyecare’s go-to specialist for anything insurance or billing related, Cyndi brings more than 20 years of experience in administration and the optical business. Her broad range of skills means she’s an asset behind the scenes with billing and office administration as well as in office greeting customers or assisting in exam rooms.

“It sounds crazy but I love billing! It has always been my favorite,” says Cyndi. “I am very lucky to have the opportunity to do what I love.”

Originally from Brighton, MI, Cyndi enjoys reading, fostering animals for her friend’s rescue, and hiking.