Meet Our Team
Meet the experienced and friendly staff who make Heinsight Eyecare a proud provider of vision care products and services in Milford.
Amy
Office Manager/Optician
With 22 years of optical experience, Office Manager Amy is not only essential to Heinsight Eyecare’s day-to-day operations, she’s also an Optician who makes it her mission to ensure patients look, see, and feel their best.
“Being a part of Heinsight for over 15 years has given me the opportunity to watch families expand and children grow up through the years,” says Amy. “It makes me feel like I’m part of their family! That is just one of the many reasons this is more than a job, it’s about connecting and creating these experiences.”
Originally from Wolverine Lake, MI, Amy spends her time fishing in the backyard, heading north to go quad riding on the trails of Gladwin, and making memories with the four children she shares with her husband of more than 10 years.
Kim
Optician/Eyewear Specialist
As an Optician/Eyewear Specialist, Kim plays a key role in our patients care and experience by assembling a lens and frame solution that meets the highest standards of quality and vision that you have come to expect at Heinsight Eyecare.
“I love the rapport I am able to build with our patients, because to us, they are family,” Kim says. “Nothing puts a bigger smile on my face than seeing a young patient excited to put on glasses for the first time!”
Originally from Canton, MI, Kim has been in optometry for more than two decades. When not working, she enjoys a health-driven lifestyle that includes working out, cooking healthy food, biking and golfing. She also values spending time with her family and her fur baby, Marley.
Saphire
Lead Optical Technician/Optical Assistant
As Heinsight’s Optical Technician and assistant, Saphire brings her diverse experience as an optical technician, biller, and receptionist to help patients on their initial eye exams, deal with insurance questions, and so much more.
“I really value being able to learn new things each day here whether it’s from our doctors, the Care Team, or our patients,” says Saphire. “Going into my fifth year in the eye care field, I’m confident in and grateful for the knowledge I now have in a variety of topics – and to be able to share that with our patients!”
Originally from Flint, MI, Saphire is the oldest of six children who enjoys hiking and playing video games in her spare time.
Aubrey
Optometric Tech
Aubrey is excited to begin her journey in eyecare as an optometric technician. Passionate about helping others and eager to learn, she brings warmth and enthusiasm to every patient interaction. Originally from Flint and one of six children, Aubrey values teamwork, connection, and making people feel cared for.
When she’s not in the office, Aubrey loves tending her garden, exploring new crafts, baking, and spending time with her cat, Jackie. She looks forward to growing her skills and being part of a team dedicated to helping patients see their best.
Sandy
Patient Care Coordinator
You’re sure to love Sandy if you get a chance to talk to her. Sandy is the backbone of our patient care team. She is friendly, organized, professional and considerate. No matter what your needs at the front desk, Sandy will get it done!
Originally from Sterling Heights, MI, Sandy enjoys kayaking, hiking, gardening, and crafts.
Tom
Optician
With 14 years of experience as a skilled optician, Tom has helped hundreds of people see better and feel more confident. He’s passionate about vision care and committed to providing friendly, knowledgeable, and personalized service. Every interaction is an opportunity to make a positive impact, and he takes pride in guiding patients toward the perfect eyewear for their lifestyle and needs.
Outside of work, Tom enjoys music, film, and travel with his wife of 25 years. They especially love visiting Canada and spending time at home with their English Bulldogs.
Whether it’s delivering top-notch vision care or sharing a great movie recommendation, Tom is always ready to connect and help others see the world more clearly.
Cyndi
Insurance Biller
As Heinsight Eyecare’s go-to specialist for anything insurance or billing related, Cyndi brings more than 20 years of experience in administration and the optical business. Her broad range of skills means she’s an asset behind the scenes with billing and office administration as well as in office greeting customers or assisting in exam rooms.
“It sounds crazy but I love billing! It has always been my favorite,” says Cyndi. “I am very lucky to have the opportunity to do what I love.”
Originally from Brighton, MI, Cyndi enjoys reading, fostering animals for her friend’s rescue, and hiking.